Tuesday, July 28, 2009

Vacation Linens and Welcome Packs

Our guests and homeowners often inquire what items are included with our linens. Below is a breakdown of linens. The number of each item will change based several factors, number of people in the unit, number of bedrooms and bathrooms and the size of the kitchen.

Bath Towels
Wash Cloths
Bath Mats
Hand Towels
Kitchen Towels
Dish Towels
King set of linens
Queen set of linens
Double set of linens
Twin set of linens
Linen Bag

In addition to linens we like to provide our guests with some basic comforts. We call these items our "Welcome Packs" or "Comfort Packs". They include the following items.

Hand Soap
Bath Soap
Toilet tissue
Facial Tissue
Paper Towels
Dish Detergent
Dishwasher Detergent
Laundry Soap
Dryer Sheets

When you see our linen prices be sure to remember the following:
They include our comfort packs.
We have to store all of these items, ask for a tour of our housekeeping area if you are a homeowner, we would love to show you our wall of white. =)
We have to unpack the linen delivery and then repack them for each individual unit.
Finally we transport these linens to your property and deliver them in a professional and timely fashion and set them up for your guests.

We have a professional linen cleaning service that provides us with our clean linens at a standard fee, they also charge a replacement/damage fee of about 10% of the invoice. It is important to note that each our our bed linens are individually wrapped for cleanliness.

If you are not on our rental program but would like some additional information about Southern Coast Vacations and Rentals the please give us a call at 1-800-978-4988 or drop us at stay@southerncoastvacations.com .

Sunday, July 12, 2009

Housekeeping, Linens and Maintenance

One of the primary issues of all rental companies is the handling of extra charges.
It doesn't matter whether you rent long term or vacation, you will at sometime or another have to deal with maintenance problems. With vacation/short-term rentals add housekeeping and linens.

This year Southern Coast Vacations and Rentals completely revamped all three areas. This included completely new procedures as well as new vendors. Now unfortunately it will include new pricing. Before you start groaning, please keep in mind that I have not raised my pricing in years.

I have decided to do a series of articles starting next week on each area and share with you exactly what your getting and what is involved. It is my hope that it will enlighten homeowners and help them understand our costs and how it affects our business, our guests and your property.

Ultimately by communicating procedure, price and our goals, It will help SCV and homeowners provide each other with the means needed to improve your guests stays, our business relationship and maintaining your property to a higher standard. Thereby creating additional revenue. Hooray!

Monday, July 6, 2009

Southern Coast Van

Southern Coast has added a new vehicle to better serve your needs.
Our new van will be primarily used for maintenance. Having a complete inventory of our supplies on hand will help complete our work orders faster and better serve your tenants.

Not to mention we love the additional advertising!